Shipping Policy

At NINIANI, we collaborate with multiple local artisans and vendors to bring unique cultural clothing and handcrafted items directly to your doorstep. As a multi-vendor marketplace, please note that shipping timelines and policies may vary depending on the vendor and product.

1. Shipping Partners

Our vendors may use different courier partners based on their location and delivery reach. All deliveries are made using reliable courier services to ensure safe and timely shipping.

2. Processing Time

Each vendor has their own processing time before dispatching an order.
Most products are shipped within 2–7 business days, unless stated otherwise on the product page.
Custom or made-to-order items may take longer. Please refer to the product description for estimated delivery times.

3. Delivery Time

Delivery time depends on your location and the vendor’s shipping method.
Standard delivery time is typically 5–10 business days after dispatch within India.
Delays may occur due to regional issues, courier delays, or high demand periods.

4. Shipping Charges

Shipping costs, if applicable, will be displayed at checkout.
Some vendors may offer free shipping on select products or above certain order values.
Shipping charges are set by each vendor individually.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
If you have placed an order with multiple vendors, you may receive separate tracking details for each shipment.

6. Delivery Areas

We deliver across India. Some remote or restricted areas may not be serviceable by certain courier partners.
If delivery is not possible to your location, our team will contact you to make alternate arrangements or process a refund.

7. Damaged or Lost Packages

If your order arrives damaged or appears lost in transit:

Contact the vendor directly through your account dashboard.
If unresolved, contact our support team for assistance.

8. Contact Us

For any questions or concerns regarding shipping, feel free to contact us:

📧 Email: niniani2025@gmail.com
🌐 Contact Us